The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Parking Perks
“Having complimentary on-site parking was a huge bonus that made my trip stress-free and more enjoyable.” view full review
Comfortable Sleep
“The bed was enormous and incredibly comfortable, offering me the perfect night’s sleep after a long day of exploring.” view full review
Spacious and Clean
“Our room was impressively large, spotless, and featured a huge cable TV that enhanced our relaxation time.” view full review
Reliable Elevators
“The elevators were in perfect working order, making it easy and convenient to move around the hotel without any hassle.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Elevator
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1630 Pacific Avenue,
San Francisco,
California,
United States of America,
94109,
California
Map view
1630 Pacific Avenue,
San Francisco,
California,
United States of America,
94109,
California
City landmarks
Harbor
Pier 39
1.0
mi
Monuments and Landmarks
Lombard Street
4000 ft
Grant Avenue
Chinatown
1.0
mi
Harbor
Fisherman's Wharf
1.2
mi
Shopping Area
Union Square
1.3
mi
Cable Car
Cable Car Museum
4800 ft
Tower
Coit Tower
1.4
mi
Cable car ride
5200 ft
Mall
Ghirardelli Square
4300 ft
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
4300 ft
Market
Ferry Building
1.6
mi
Island
Alcatraz Island
2.2
mi
Gallery
San Francisco Museum of Modern Art
1.3
mi
Museums
Exploratorium
1.4
mi
National Park
San Francisco Maritime National Historical Park
1.0
mi
Historic Site
Painted Ladies
1.4
mi
3601 Lyon St
Palace of Fine Arts
1.5
mi
Church
Grace Cathedral
4000 ft
Bridges
Golden Gate Bridge
3.5
mi
Public Building
San Francisco City Hall
1.1
mi
Museums
Mechanical Museum
1.4
mi
Museums
Cartoon Art Museum
4900 ft
Museums
Asian Art Museum
1.3
mi
Gallery
Fort Mason Center
1.3
mi
Parks
Washington Square
1.0
mi
Union Street Association: 1686 Union St. Cow Hollow
Union Street
2100 ft
2640 Steiner St
Mrs Doubtfire House
4500 ft
Broadway at Columbus Avenue
North Beach
5000 ft
Museums
Contemporary Jewish Museum
1.7
mi
Nearby
Museums
Haas-Lilienthal House
1300 ft
Restaurants
Tai Chi
400 ft
2031 Polk Street
Nick's Crispy Taco's
700 ft
1500 Broadway
Happy Donuts
500 ft
2101 Van Ness Ave
Subway
700 ft
2001 Van Ness Ave Suite B
Peter D's
800 ft
2201 Van Ness Ave
Lush Gelato
800 ft
1817 Polk St
House of Sushi
800 ft
2157 Polk St
Crepe House
900 ft
1755 Polk St
Royal Ground Coffee
1000 ft
2216 Polk Street
La Boulange
1300 ft
2300 Polk Street
Bob's Donuts & Pastry Shop
1400 ft
1621 Polk St
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Comfortable beds
Horrible odor
Limited dining options
6.8/10
Nice
Rooms
6.7
Location
8.4
Service
7.2
Dining
5.5
Guest reviews
6.8/10
based on 20 reviews
8.0
8.0/10based on 903 reviews
Craig
United States of America,
May
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, clean, and well-equipped, making me feel comfortable, but the noise level was a bit bothersome. The service had its ups and downs, with some staff being rude while others were incredibly nice. The location was excellent for exploring San Francisco, but noise from the street below could be heard during late hours. The dining experience offered a good variety of breakfast options, although not the healthiest. The facilities were decent, with some room for improvement.
Rooms
8.0
I was impressed by the big and clean room with a great bathroom, table, comfortable chairs, fridge, microwave, and ironing board.
Service
6.0
The service had its highs and lows, with some employees barely able to communicate and acting rudely, while others, like Vincent, were incredibly nice.
Location
9.0
The hotel's location was excellent for discovering San Francisco, with easy access to public transportation and surrounded by interesting dining and shopping options.
Dining
7.0
The dining experience provided a good variety of options, but the breakfast was more on the pastry side and lacked healthier choices.
Facilities
7.0
The hotel facilities were decent but could use some improvements to enhance the overall guest experience.
James
United Kingdom,
April
2024
7.4/10
The hotel had spacious rooms with a horrible odor but comfortable beds. The service was exceptionally helpful and responsive despite some rudeness. The location offered great access to restaurants and attractions, with a family suite suitable for a group. The dining options were limited but included tasty items. Overall, a good stay with minor setbacks.
Rooms
7.0
The rooms were quite big, contained everything needed, but had a horrible odor.
Service
8.0
The service went above and beyond to ensure guest satisfaction, although some staff members were rude.
Location
9.0
The location was excellent with easy access to restaurants and attractions, although uphill walks could be tiring.
Dining
7.0
The dining options were limited but tasty.
Facilities
6.0
The facilities met basic needs with no standout features.
Great location
Horrible odor
Susan
United States of America,
March
2024
6.0/10
Upon arrival, I noticed a faint smell of cigarette smoke in the room, which was a bit off-putting. The location, close to various points of interest and public transport, was convenient, but the floor felt uncomfortable to walk on barefoot. The service was a mix of helpful and confusing instances, and the dining options were not as extensive as expected.
Rooms
7.0
The rooms were spacious, clean, and very quiet. I enjoyed the variety of TV channels available.
Service
6.0
The staff, although friendly, gave conflicting information at times. They also pre-authorized our credit card multiple times, which was a bit concerning.
Location
8.0
The hotel's proximity to various attractions and convenient public transport made it easy to explore the city. However, the floor surface in the morning was not pleasant to walk on.
Dining
5.0
The breakfast spread was limited to some croissants on a tray near the reception, which didn't meet my expectations. The coffee maker was also slow.
Facilities
5.0
The hotel lacked significant dining options and had limited breakfast offerings.
William
United Kingdom,
March
2024
7.0/10
If you're more than three people, I highly recommend this place. The rooms are beautiful, good size, and exactly as shown in the pictures. Considering what you get for the money, and the other options in the city, this is a real gem in SF. The service was friendly and helpful overall, though there was a slight issue with the deposit hold on the card. The location is fantastic and very convenient to shops, public transportation, and restaurants, although it lacked the vibrant neighborhood feel. The dining offerings were extremely basic, mainly donuts and croissants, and had to be taken from the lobby to the rooms. Facilities were functional but not exceptional.
Rooms
8.5
The rooms were beautiful and a good size, just as shown in the pictures. Highly recommend if you're more than three people.
Service
7.0
The service was friendly and helpful, though there was a misunderstanding about the deposit hold on the card.
Location
9.0
The location is fantastic and very convenient to shops, public transportation, and restaurants. Relatively close to everything, but lacked the vibrant neighborhood feel.
Dining
5.0
The dining options were extremely basic, mainly donuts and croissants. Limited choices beyond sugar-coated bakery.
Facilities
6.5
Functional facilities, nothing extraordinary.
Jimmy
United Kingdom,
March
2024
6.4/10
The hotel has a bit of a retro vibe with rooms that feel like they're from the 60s. I had to wait an extra 2 hours for my room to be ready, and it was quite noisy with kids running around early in the morning and loud birds outside. On the plus side, the hotel has a bit of old-school charm.
Rooms
6.0
The rooms had a retro feel from the 60s and were a bit noisy with kids and loud birds, but they had a charming old-school ambiance.
Service
7.0
The staff were very friendly and knowledgeable about the area, although there was a mix-up with a sister hotel accusing me of smoking, which I don't. Overall, the service was helpful and friendly.
Location
9.0
The location is the best feature of this hotel, well served by buses and close to many tourist sites. It's convenient for exploring the city.
Dining
5.0
The dining experience was mediocre with a standard continental breakfast, nothing exceptional. The coffee was slow brewing and left me feeling unwell.
Facilities
5.0
The facilities were average, nothing particularly noteworthy, just a basic setup.
Derek
United Kingdom,
January
2024
6.6/10
The hotel is perfect for a group stay, with spacious and comfortable rooms, but it lacks a bit of modern charm. The service was a bit slow during check-in, but the staff was friendly and accommodating. The location is convenient for exploring the city's main attractions, but lacks a vibrant neighborhood feel. The dining options are basic but sufficient for a quick bite. Overall, a decent choice for those looking for a practical and central place to stay.
Rooms
7.0
The rooms are spacious and have all the comfort you need.
Service
6.0
The staff was friendly, but check-in took longer than expected.
Location
8.0
The hotel is relatively close to everything and major spots like Union Square and Pier 39.
Dining
5.0
The dining options are basic with donuts and coffee available in the reception area.
Facilities
The facilities are decent for a comfortable stay.
Ann
United States of America,
December
2023
6.4/10
The hotel is in a convenient Russian Hill location, not far from the pier and near CVS and Wallgreens. The rooms were a good size, but unfortunately had a musty smell with a stench of bleach. Despite being in a good area, it lacked the vibrant neighborhood feel we expected.
Rooms
7.0
The rooms were clean and comfortable, but had a musty smell that was off-putting. Unfortunately, the broken AC didn't help improve the situation.
Service
8.0
The service was excellent and flexible, but there were issues with checking out on the correct date and delays in accessing keys for showering.
Location
8.0
The hotel is centrally located in Russian Hill, making it easy to walk around San Francisco and access public transport. While safe, the area lacked the liveliness we anticipated.
Dining
5.0
The dining options were very limited, offering only pastries and coffee, and not the continental breakfast as advertised.
Facilities
5.0
The facilities were limited and below expectations, with the barefoot experience described as uncomfortable.
clean
musty smell
Arthur
United States of America,
December
2023
7.4/10
When I arrived, the room had a faint smell of cigarette smoke that thankfully disappeared after the first day. The blanket and comforter seemed a bit worn, giving me doubts about their cleanliness. In the evening, there was some noise with people running up and down the stairs, but overall, the room was spacious, comfortable, and beautifully renovated, leaving a very pleasant and clean impression.
Rooms
8.0
The room was spacious, comfortable, renovated, very nice, and clean.
Service
7.0
The service had a mix of experiences; I had a slight issue with the check-out date misunderstanding and a confusion about the deposit, but the maid and staff were friendly and kept the room clean.
Location
9.0
The hotel is in a higher-class living area of San Francisco, around 25-30 minutes' walking distance from downtown. The location was very convenient with plenty of cafes, restaurants, and public transportation options nearby.
Dining
6.0
The dining options were a bit limited, mainly pastries, coffee, and hot chocolate. There were mainly sweet items available, which was not ideal for me as I was craving something more substantial.
Facilities
7.0
The facilities were decent, and the hotel assured me of a timely refund for a pending issue. However, the dining options were limited, and noise could sometimes be heard in the room.
Gregory
United Kingdom,
December
2023
5.6/10
I had a mixed experience at this hotel. The rooms, though very clean, had a bad, dump smell that was hard to get rid of, and I even found dirty needles in the room. On the bright side, the location was great, close to many restaurants and public transportation. The dining options were subpar, with only microwave-warmed bagels and instant coffee available, but you can always find better options nearby.
Rooms
5.0
The rooms had a bad, dump smell that was hard to eliminate and even had dirty needles in them, although they were very clean.
Service
6.0
The service had its ups and downs; while they were responsive to issues, there were communication problems with some staff members being rude and barely speaking English. On a positive note, they were understanding and accommodating with payment delays.
Location
7.0
The location was convenient, with plenty of dining options and near public transportation, but it was far from the main entertainment hubs in the area.
Dining
5.0
The dining experience was disappointing, with limited options of cheap breakfast items in a scruffy reception area, although there were better choices nearby.
Facilities
6.0
Clean
Unpleasant smell
Ernie
United States of America,
December
2023
6.6/10
The hotel had a mix of positives and negatives. The rooms were spacious and clean but being next to the noisy elevator was a downside. The service was accommodating but had a delay in check-in. The location was excellent for exploring San Francisco but might not be ideal for those without a car. Dining options were limited, and the facilities were average.
Rooms
7.0
The room was big, very clean, with a great bathroom and useful amenities like a fridge, microwave, iron, and ironing board.
Service
8.0
The staff was incredibly accommodating, allowing us to check in a little early, but there was a delay in getting the room ready.
Location
9.0
The area was excellent for discovering San Francisco, close to many sites and within walking distance of attractions like Fisherman's Wharf and Pier 39.
Dining
5.0
The dining options were limited with just some doughnuts and coffee available, so don't expect much for breakfast.
Facilities
5.0
The facilities were average and didn't offer anything exceptional.
Charles
United Kingdom,
November
2023
6.4/10
The hotel's rooms were a bit run down, tiny, dated, dark, and smelly, but it had a great location near major San Francisco attractions. The service was outstanding overall, except for a less friendly daytime staff. The dining options were limited to bakery goods but were adequate. The location was excellent for exploring the city without a car, with good parking available. However, it lacked dining variety beyond sweets.
Rooms
5.0
The rooms were a bit run down, tiny, dated, dark, and smelly.
Service
8.0
The service was outstanding overall, but some daytime staff members were less friendly.
Location
9.0
The hotel was near major San Francisco attractions and excellent for exploring the city without driving.
Dining
6.0
The dining options were limited to bakery goods but were adequate.
Facilities
5.0
The hotel lacked dining variety beyond sweets.
Great location
Limited dining options
Les
United Kingdom,
October
2023
7.0/10
The hotel rooms were very clean and good value for money, conveniently located close to public transport and restaurants. Although they were not ready upon arrival, I fully recommend this place despite some noise from other guests and unknown equipment on the property.
Rooms
7.0
The rooms were very clean and a good value for money, very close to public transport and restaurants. However, they were noisy from other guests and unknown equipment.
Service
9.0
The service was very nice and helpful, especially with providing directions. There is also a great pizza shop right around the corner.
Location
8.0
The location was very good, close to everything and many attractions like Fisherman's Wharf. Great parking available and allowed for early check-in.
Dining
5.0
The dining experience was either good nor bad, offering typical continental breakfast options. However, there were some shortages in the food selection.
Facilities
6.0
Ray
United Kingdom,
October
2023
7.6/10
My stay at the hotel was good overall. The rooms, though different from the pictures, were decent and accommodated my family of 6 comfortably with a king size bed and 2 queen beds. The service was a bit intrusive as they entered the room against our request, but they were helpful and friendly. The location was great, within walking distance of major attractions and nice restaurants. The grab-and-run dining experience was convenient, although a bit limited. Overall, a satisfactory stay.
Rooms
7.0
The rooms were decent and accommodated my family of 6 with a king size bed and 2 queen beds.
Service
8.0
The service was helpful and friendly, although they entered the room against our request.
Location
9.0
The location was great, within walking distance of major attractions and nice restaurants.
Dining
7.0
The grab-and-run dining experience was convenient, with fresh options.
Facilities
7.0
The facilities were satisfactory with convenient amenities.
Leonard
United Kingdom,
September
2023
7.2/10
The hotel was exactly what we needed, offering comfortable rooms with everything we required. The friendly and accommodating service added a pleasant touch. The location was great for exploring the city, but some vibrancy was missing from the neighborhood scene. The dining options were decent but not exceptional, and the free parking was a bonus.
Rooms
7.0
The rooms were adequately supplied and comfortable, meeting our needs.
Service
8.0
The service was very helpful and friendly, making our stay enjoyable.
Location
8.0
The hotel was centrally located, making it easy to access various attractions. The free parking lot was convenient, although transactions were limited to the night window.
Dining
6.0
The dining options were neither outstanding nor disappointing, offering typical continental breakfast choices.
Facilities
7.0
The facilities were satisfactory, and the on-site amenities met our basic needs.
Jason
United Kingdom,
September
2023
6.2/10
The hotel is conveniently located to visit San Francisco and close to several points of interest. The rooms, though not fancy, were adequately supplied with everything we needed. The service, while friendly and accommodating, had some issues with delayed housekeeping and unexpected credit card charges. The location is central for getting around the city but lacks a vibrant neighborhood feel. The dining options were limited but reasonably priced. Overall, a good place for the price, especially considering the close proximity to stores and restaurants.
Rooms
5.0
The rooms smelt bad, and the carpets and furniture were old and moldy.
Service
6.0
The service was friendly and accommodating, but there were issues with delayed housekeeping and unexpected credit card charges.
Location
7.0
The location is central for getting around the city but lacks the vibrant neighborhood feel.
Dining
6.0
The dining options were limited but reasonably priced.
Facilities
7.0
Basic facilities but a good value for the price offered.